Privacy Policy for Genet African Safaris

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information: Name, email address, phone number, nationality, passport details, and other contact details provided during inquiries or bookings.

1.2. Payment Information: Credit card details or bank information for processing payments securely.

1.3. Travel Preferences: Information about your safari preferences, dietary needs, or special requirements.

1.4. Website Data: Non-personal data such as IP addresses, browser type, and cookies to improve our website and services.

2. How We Use Your Information

We use your information for the following purposes:

2.1. To process bookings, payments, and itineraries.

2.2. To communicate with you regarding your safari, including updates and confirmations.

2.3. To comply with legal and regulatory requirements.

2.4. To improve our services and personalize your experience.

2.5. To send promotional offers, newsletters, or updates (you may opt out at any time).

3. Sharing Your Information

3.1. We do not sell or rent your personal information to third parties.

3.2. We may share your information with trusted partners or service providers involved in your safari, such as hotels, transport operators, or park authorities.

3.3. We may disclose information if required by law or in response to legal requests.

4. Data Security

4.1. We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

4.2. Payment information is processed through secure, encrypted systems.

4.3. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute protection of your data.

5. Cookies and Website Tracking

5.1. Our website uses cookies to enhance user experience and track site usage.

5.2. You can control or disable cookies through your browser settings, but some features of our website may not function properly.

6. Your Rights

6.1. You have the right to access, update, or delete your personal information at any time.

6.2. You may opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications or contacting us directly.

6.3. If you believe your data has been misused, you may file a complaint with us or the relevant data protection authority.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Genet African Safaris

Email: info@genetafricansafaris.com

Phone: +255 746 132 802